Access key insights now:
Skip to content Access key insights now:
Access key insights with the sharp10 app:
Most businesses focus intensely on acquiring new customers while neglecting what happens after the sale.
This oversight is costly – across industries, somewhere between 20-70% of newly acquired customers will stop doing business with a company within the first 100 days of their relationship.
In his book “Never Lose a Customer Again,” Joey Coleman addresses this critical problem and provides a clear framework for transforming one-time purchasers into lifelong loyal customers.
