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In today’s fast-paced business world, leaders face a critical disconnect.
While nearly 80% of senior leaders acknowledge the importance of empathy, less than half believe their companies are effectively practicing it.
This empathy gap isn’t just a cultural concern-it’s affecting bottom lines. Many leaders are stuck in a traditional command-and-control mindset that prioritizes metrics over human understanding, failing to recognize that emotional connection drives business success.
Perhaps most concerning, research shows that 55% of leaders overestimate their empathetic abilities compared to how their employees actually experience them.
The result? Disengaged teams, higher turnover, and missed opportunities for innovation.
